AI Assistant for Customer Service
Manage customer requests, orders, and complaints with an AI assistant that guarantees immediate responses 24/7.
Benefits of AI4CALL
AI Phone Assistant
Transform every call into a sales or support opportunity.
AI4CALL answers, dialogues, and qualifies customers in real time, improving the phone experience and increasing results without adding to your team's workload.
24/7 availability without interruptions
Your AI assistant always answers, even at night, on weekends, and during holidays. No missed calls, no customers turning to competitors.
+40/60% conversionsDrastic reduction in operational costs
Eliminate personnel costs dedicated to phone management. One AI assistant handles hundreds of calls at the cost of a few hours of human work.
-60% management costsImmediate response without queues
Zero wait times for your customers. Every call is handled instantly, improving satisfaction and customer experience.
100% immediate responseAI telephony today is what websites were 15 years ago: those who don't adapt risk losing significant market share in the coming months.
Key Features for Customer Care
- Order management: the AI assistant provides order status, shipment tracking, changes, and pre-shipment cancellations
- Product information: responds to questions about features, availability, prices, promotions, and compatibility
- Returns and complaints management: initiates return procedures, collects details for complaints, and manages refund requests
- Customer loyalty: consults purchase history, loyalty programs, personalized discounts, and dedicated offers
- Multichannel support: integrates calls with SMS, WhatsApp, and email notifications for automatic updates
Direct integration or with n8n/zapier
The AI assistant can integrate with your systems (management software, CRM, database, or others) directly or via tools like n8n/zapier.
Yes, the assistant accesses the management system and provides real-time order status, shipment tracking, expected delivery date, and can send tracking links via SMS, WhatsApp, or email.
Certainly. If the order has not yet been shipped, the assistant can modify delivery address, add or remove items, or completely cancel the order with immediate confirmation.
The assistant initiates the return procedure by collecting reason, product condition, and preferences (refund or replacement). Generates the return label and sends it via email with complete instructions.
Absolutely. The assistant consults the product catalog to provide technical features, compatibility, warehouse availability, current prices, and active promotions.
Yes, the assistant collects complaint details (defect, damage, non-delivery), creates a priority ticket, and proposes immediate solutions such as replacement, partial refund, or discount voucher.
Certainly. The assistant accesses order history, purchase preferences, loyalty programs, and personalized customer discounts to offer a tailored service.
Yes, the assistant can send duplicate invoices via email, handle requests for invoicing under a different name (within the allowed terms), and provide certifications for warranties.
Absolutely. The assistant integrates with Shopify, WooCommerce, Magento, Salesforce, and other CRMs to access order, customer, and inventory data in real time.
Certainly. The assistant informs about ongoing promotions, reserved discounts, loyalty programs, and, based on past purchases, suggests complementary products or personalized offers.
Enormously. The assistant autonomously handles 50-60% of calls (order status, product info, simple returns), allowing the team to focus on complex cases and strategic loyalty.
Technology and people:
together, zero waiting and a thousand solutions.
Ready to transform
your calls?
Request a free demo and discover how AI4CALL can revolutionize your business