Introduction to AI4CALL Portal

Total control over your AI phone agents


Welcome to the AI4CALL portal. Here you will find all the tools needed to design, configure and manage intelligent voice assistants with an uncompromising level of customization.

Whether you need to manage a simple information service or a complex contact center, AI4CALL puts you in a position to define every single aspect of the experience, eliminating "cold" calls and guaranteeing optimal performance.

What is AI4CALL?

AI4CALL is a complete development environment for creating tailor-made your own AI Telephone Assistants.

The platform is designed to give you total autonomy. You are not limited to pre-set configurations: you have full control of the technical variables that determine the AI's behavior, allowing you to perfectly adapt the assistant to your business needs.

Total customization

Configure every technical detail of your agents:

  • LLM Model: Choose the language model that best suits your needs.
  • Voice: Select voices from various providers based on tone and expressive naturalness.
  • Advanced Parameters: Personally adjust the AI's creativity and stability by fine-tuning Temperature and Top-P.
  • Time Management: Set how long the AI waits for someone to speak and optimize reaction times for a natural dialogue.
  • Ready-to-use Plugins: Integrate AI with your business systems to automate workflows and appointment scheduling.

We always innovate → Pre-Call Webhook

The real strength of AI4CALL lies in its ability to contextualize every call before it even starts.

Thanks to the Pre-Call Webhook functionality, your assistant will never start "from cold". The platform queries your systems (CRM, databases, management software) in the first moments of the call to retrieve customer history, order status or user type.

The advantages?

Configure every technical detail of your agents:

  • Zero unnecessary questions: the assistant already knows who is calling and probably why
  • Personalized greeting: the assistant can welcome the user by greeting them by name
  • Immediate tone: the assistant adapts the register (standard, premium, B2B) from the first "good morning".
  • Efficiency: reduction of latency and operating costs, as data retrieval occurs before the LLM process.

Main Sections

Core (assistants, tools, RAG)

This is where the magic happens. Manage your Agents: configure LLM models; decide whether to leave default values or adjust various parameters (Temperature, Top-P, Timeout). Set up knowledge by defining RAG (Retrieval-Augmented Generation) collections.

Pre-Call

Section dedicated to data architecture. Configure Webhooks to query your databases before the phone rings and provide instant context to the assistant.

Market

Explore the plugin marketplace and manage your custom plugins.


Some of the ai4call users